Crisis communications advice can come from industry professionals, online articles such as Huffington Post or PR Newswire, or it may come from your former or current educators. Crisis communication tips can be spread across social media from consultants and crisis management professionals. So, how do you sort through all of the daily influx of information? What is that one […]
To help out our public relations community and in order to share valuable tips among one another, this week we asked social media, “What should your first words be in a media interview?” Media relations and public relations experts have weighed in on social media and we are featuring some of their answers in today’s […]
It can be challenging and nerve-racking to start off a media interview. Should you introduce yourself if the interviewer doesn’t? Should you greet your audiences or the interviewer? Should you review how this process will go with your interviewer? Should you thank your listeners for tuning in, for reading, or for watching? Do your first […]
A number of corporate communications and public relations professionals are talented writers who can script excellent quotes in just minutes. It can be a chore to try to find the time to meet with a busy CEO who often doesn’t deliver such eloquent and effective communication. Is it ethical to write a fake quote on behalf of your CEO or […]
To help out our PR community and in order to share valuable tips among one another, this week’s public relations discussion question is, “Is it ever okay to fake quotes for your CEO?” Many corporate communications and public relations professionals are talented writers who can script excellent quotes in just minutes. It can be laborious […]
Earlier this week we asked a question to our social media followers. To help out our PR community and in order to share valuable tips among one another, this week’s media relations question was, “Is it ever appropriate for an executive to give their opinion about politics?” Our social media followers weighed in on this […]
Do executives run the risk of losing some of their customer base by publicly commenting about politics? Is there a time and place that executives should comment about politics? If they choose to do so, how does it affect their brand, reputation, and revenue? As public relations professionals, and corporate communications professionals, how do you […]
PR advice can come from industry professionals, online articles such as PRnews or PR Newswire, or it may come from your former or current educators. PR tips can be spread across social media from consultants and crisis management professionals. So, how do you sort through all of the daily influx of information? What is that […]
We have all heard some CEOs and corporate spokespeople deliver ineffective crisis communications statements. Whether the public statement was written for them or they decided to “wing it,” the cliches, the lack of emotion, and the scripted delivery will forever negatively affect their organization’s reputation and revenue. You may have even seen some written apologies, […]
by Gerard Braud So which of the three statements issued by United CEO Oscar Munoz should we believe? Monday he said, “This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers.” Later on Monday in a statement to employees he said, “While I deeply regret […]