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ACD Crisis Communications: Manage Your Messaging

EDITOR’S NOTE: NACD is now ACD I recently had the privilege to be interviewed by Roselle Foley for an article for the National Association of Chemical Distributors. (EDIT-NEW LINK) Association for Chimical Distribution. Here is the article and my message about communicating effectively in a crisis:

Hurricane Ian Crisis Communications: Manage Expectations AFTER the Storm

Last week, we talked about Hurricane Ian crisis communications and how companies and organizations should manage the expectations of their audience BEFORE a storm. This week we talk about how companies and organizations should manage the expectations of their audience AFTER the storm. Yes, you still can, and still should manage expectations for AFTER the […]

Hurricane Ian: Managing Expectations for Crisis Communications

As Hurricane Ian pummels Florida, I’m sharing some crisis communications strategies on managing the expectations of your audience, citizens, stakeholders, clients, and employees BEFORE your hurricane, tropical storm, or other natural disaster hits. Yes, I said BEFORE. Many companies and organizations I work with on media training, crisis communications, or those that use the SituationHub […]