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Social Media When It Hits the Fan: NRECA Connect ’14 Conference Teach Back

By Gerard BraudCONNECT14 TWIT5

Last week at the NRECA Connect 14 Conference in San Antonio, Texas, you participated in the  “Social Media When It Hits the Fan” presentation.

Now I want to help you encourage your co-op managers to be better prepared for crisis communications, as well as to better understand social media and where social media fits into your crisis communications plan. My goal is for you to conduct a teach-back, at your electric cooperative, that mimics my presentation with the fan, the jump suits and the silly string. Remember to have a gallery of employees ready to capture the stunt and post it to social media, just as we did. Additionally, challenge your leaders to write a news release on a blank piece of paper, just as we did in the presentation.

If you’d like me to do the same presentation live for your statewide meeting of communicators, managers, and or CONNECT14 TWIT PIC2board members, please call me at 985-624-9976. I’d be honored to serve you.

So you can show your executives how fast social media spreads news about an event, I’ve included a few samples of the Twitter feed about the event, along with photos and videos posted by your fellow communicators. You can search for more online.

Finally, some of you asked about my program that allows your cooperative to write and complete a crisis communications plan in just two days. Details are on my website, but special pricing is available for co-ops. https://braudcommunications.com/crisis-communications/

CONNECT 14 TWIT PIC

Social Media When It Hits the Fan: Follow-up for NRECA Connect 14 Conference

By Gerard Braud

Here are your Free Crisis Communications Plan resources we discussed during my NRECA conference presentation in San Antonio last week.

Gerard Braud NRECA 14

Free Resource #1

To download a Free copy of the First Critical Statement used in my Crisis Communications Plan, use the coupon code CRISISCOMPLAN when you select the item from my shopping cart.

Free Resource #2

To see what a bad Crisis Communications Plan looks like, visit the resource page at CrisisCommunicationsPlans.com to download a copy of the Virginia Tech Crisis Communications Plan.

If your plan looks anything like this document, you need a new plan.

Free Resource #3

Because I had to head to the airport right after the presentation, I wanted you to be able to schedule a private phone call with me this week to ask any additional follow up questions or to discuss issues too sensitive to discuss during the presentation. My phone number is 985-624-9976 and my e-mail is gerard@braudcommunications.com Please e-mail me to schedule a call time during the week.

Free Resource #4

I’ve published numerous blog entries about Social Media and Crisis Communications. Here are a few links that you will find beneficial. More will follow in the next 2 weeks. You may wish to use the sign up box in the upper right corner to make sure you receive the next few articles.

Social Media for Crisis Communications: Effective Communications for Critical Times (Like When “It” Hits the Fan)

Social Media for Crisis Communications: Are You a Social Media Hypocrite?

Social Media for Crisis Communications: Social Media Relationships Before Your Crisis 

Social Media for Crisis Communications: The Social Media Listening Post in Crisis Communication