Tutorial #20 By Gerard Braud —
Although this series teaches public information officers (PIOs), emergency managers, and corporate spokespeople to upload videos to the web as an effective crisis communications strategy, it’s also important to note that “crap is king.” In this tutorial, I encourage you to report on not just the serious crisis stories, but report on fascinating side stories about your events as well. The media love a great side story and social media users are more likely to share the side story.
In his song Dirty Laundry, singer Don Henley says, “crap is king,” referring to the fact that television news often gives more attention to silly things, rather than the serious. Likewise, the audience also likes those silly things, like the water skiing squirrel story on the news. You may have seen that video clip in the movie Anchorman.
During Tropical Storm Lee in 2011, I filed numerous serious reports, which each received several hundred views. But the side story about the Rare Frigate Birds received more than 99,000 views in about 12 hours. I find that amazing.
Often there are stories of human victories that are sweet and need to be told to the media and the media’s audience. Keep your eyes and ears open for these stories.
This link will take you to my tutorials on the CNN iReporter website. I hope you take the time to view, study, and share all 23 videos and articles.
If you, like many others, think this information would be valuable as a workshop at a conference or corporate meeting, please call me at 985-624-9976. You can also download a PDF that outlines the program, Social Media iReports.pdf, so you can share it with your meeting planner or training manager.