(Editor’s note: In 2013, CNN selected me as one of their top iReporters, out of more than 11,000 reporters. This is part of a series of articles that share how to be a good iReporter and how to make CNN iReports a vital part of your crisis communication and media relations strategy.)
When public relations people, corporate spokespeople and Public Information Officers (PIO) tell me they can’t do something, I know they are right. Negative people are always right when they say they can’t, even if it means they won’t try. This makes me crazy.
Usually they blame it on their boss, who first says no. Sometimes, they won’t even try, out of fear of being told no.
As I’ve taught workshops on this topic of filing CNN iReports as part of your crisis communications and media relations strategy, I’ve had way too many people tell me they don’t think they could get permission to do it. That’s sad.
Of course, many of these people work for bosses who don’t want to speak at a news conference either.
I have some final thoughts in today’s video tutorial. You can watch it here.
My approach to crisis communications is that you, in an official capacity as a spokesperson, should be ready to talk to the media within an hour of the onset of your crisis. If you are willing to be interviewed by a reporter, you should be willing to record yourself on video and post it to the internet on YouTube, Facebook, Twitter, and in some cases, as a CNN iReport.
I think you can. I’ve done it many times as a way to show you what you can do. The challenge is now yours. Are you a positive person who says you can or a negative person who says you can’t?
This link will take you to my tutorials on the CNN iReporter website. I hope you take the time to view, study, and share all 23 videos and articles.
If you, like many others, think this information would be valuable as a workshop at a conference or corporate meeting, please call me at 985-624-9976. You can also download a PDF that outlines the program, Social Media iReports.pdf, so you can share it with your meeting planner or training manager.